Free Shipping

- We offer free ground shipping for specific manufacturers in the 48 continental United States on any order over $75. All orders under $75 will be charged at least a $20 flat rate shipping fee. Any change in an order that brings the balance below $75 will result in an additional $20 shipping fee.

- Charges for expedited shipping are based on the total weight and dimensions of your order. We are unable to offer expedited shipping on some manufacturers. Expedited orders must be placed over the phone with a sales associate, and you must provide a UPS or FedEx account number.

- Large orders may be shipped using freight depending on weight and size. You will be advised of the cost before shipping. All prices are quoted in US dollars.

- Orders ship on business days only (this excludes weekends and holidays).

- Direct Buy Lighting will not cover shipping fees that result from additional services provided at the time of delivery. This includes indoor delivery of products shipped via freight companies and/or the rerouting of packages to addresses different than the "ship to" address provided on the initial order.

- Signature service is not offered unless requested at point of placement, unless this service is requested directbuylighting.com will not be liable for any items lost in shipment.

- In the event that an item is lost and/or damaged during shipment a claim will need to be filed with the carrier and the outcome of this claim received prior to the issuance of credit and/or replacements. Credit and/or replacement cannot be issued unless the claim is settled successfully.

Shipping outside the continental United States

Directbuylighting.com does not offer free shipping to Hawaii, Alaska, Canada, Puerto Rico or international destinations. To ship to these areas you must provide your own shipping methods or shipping account numbers. These orders must be placed over the phone with a sales associate at 718.972.1405 five days a week.

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