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Return Policy

We offer refunds on unused merchandise less associated return fees. Return fees include:

- Credit card transaction fees.
- Associated shipping charges.
- Restocking fees charged directly from manufacturers for return of product.

These fees start at 25% of the purchase price of the product and range up to 50% depending on the manufacturer policy.

The following items may be returned:

  • Products that are new, unused, unaltered (with no clipped wires) and contain all original product packaging.
  • Products that are repackaged properly, in the original packaging, and are received in saleable condition.
  • Products received within 20 days of requesting a return.

UPDATE: We have decided to give you a No Restocking Fee policy. Just pay return shipping and any applicable credit card fees, we will handle the rest.

Better Business Bureau of New York State

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